Shopping online can sometimes be difficult. Standard Spice wishes to ensure that your experience and our relationship is comfortable and enjoyable from the moment you lay eyes on our gorgeous pieces.
Under Australian Consumer Law, Standard Spice is not required to provide a refund or replacement due to change of mind.
We believe in providing beautiful accessories at a reasonable price, without forgoing quality. Therefore, we are very proud include a 12 month quality guarantee with all S.S. pieces. If you experience any breakages or tarnishes, please contact us via email and we will replace your item free of charge.
Customers are entitled to a refund or exchange if the item is faulty, given that proof of purchase is provided. In this case, customers must email email@example.com within 30 days of receiving the item to request a return.